masunt & octopancy
Connect reservations with physical key handover. With masunt, organise compartments, handover windows and time-limited access codes for individual properties or a central key station.
Key handover aligned with bookings and daily operations.
The connection
Everyday possibilities
A guest arrives after office hours. Your team places the key in the assigned compartment and confirms it is ready. The guest receives the compartment details and a code for the pickup window. Handover can then take place without someone being on site at arrival.
A holiday apartment has a permanently assigned compartment. Guests can collect and deposit the key repeatedly during their stay. The compartment remains assigned to that property; an empty compartment after pickup does not make it available to another booking.
Several properties share a pool of compartments. The filling plan follows arrivals, departures and handover windows. Staff see which key needs to be ready and by when, then confirm filling. Pickup and return are organised separately, and changes that cause compartment conflicts are reviewed.
Good to know
You need an electronic compartment safe with Masunt Connect and enabled API access. Check with masunt which Connect licence applies to your installation. Decide which properties use fixed compartments or a shared pool, when keys are collected and returned, and who fills the compartments. The safe can be located separately from the property, for example at your agency or a central key station.
Getting started
Your questions
No. A central safe can serve several properties. Use fixed compartments or schedule compartments from a shared pool for individual handovers. Handover windows and available compartment capacity determine what fits.
A fixed compartment stays assigned to a property and can be used repeatedly during a stay. In a pool, properties share compartments at different times. Assignment, filling and release need to be coordinated.
Key arrangements are checked against the new times. Filled compartments are not silently reassigned. If there is a conflict, your team resolves the assignment and handover.
Opening a compartment alone confirms neither key collection nor return. Your operational process defines how return and release are confirmed. A compartment is therefore not assigned to the next guest solely because it was opened.
Compartment information and the time-limited code are provided through the agreed communication route: octopancy or the connected management system. One coordinated delivery route avoids duplicate messages.
This integration concerns compartment safes with Masunt Connect and API access. Other product families, such as E Code safes, use a different integration method. Check the model and Connect entitlement for your installation.
Our partner
Resatur GmbH develops professional solutions for secure, automated key handover under the masunt brand. Its electronic key safes are used wherever keys need to be available flexibly, securely and around the clock.
masunt has been integrated directly into our software solutions through its API. This allows us to offer physical key handover as an integrated software function alongside digital processes.
Bookings or reservations in our software can, for example, automatically trigger the creation of a time-limited access code. The code is assigned to a safe or compartment and can be delivered to the authorised user through the existing workflow. It automatically expires at the end of its defined validity period.
This further reduces manual processes and enables secure 24/7 key handover without staff on site.
Two solutions become one continuous process: Our software controls the digital workflow, while masunt provides the secure connection to physical key handover.
Visit masunt (opens in a new tab)Your next step
Tell us about your devices and workflow. Together, we can identify the right integration.
Ask about this integration →